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Required Skills

Required skills

customer service skills

language literacy and numeracy skills to

communicate with others clearly and concisely verbally and in writing

read and comply with work instructions and specifications

read and record measurements

record and report information neatly and legibly

planning and organising skills to

estimate time to complete activities

prioritise tasks

interpersonal skills to relate to people from a range of social and cultural backgrounds

technical skills to

conduct electrical circuitry testing procedures

isolate circuit breakers

skills to work safely when

applying workplace housekeeping procedures

removing and replacing globes tubes and starters especially minimising exposure to electrical connections and avoiding damage to components

using hand and power tools

Required knowledge

action to take when a breach of health safety or other policy occurs

basic operation of a central system

basic operation of single point emergency and exit lights

basic operation of computer monitored single point systems

basic theory of AC and DC current

battery types used in emergency and exit lighting and basic theory of battery operation including charge time and ampere hour ratings

circuit breakers to be isolated for system inspection

common control and indicators required on any single point emergency light

commonly used emergency and exit light fittings

deemed to comply requirements for exit sign locations given required egress routes and exit door locations

definition of extra low voltage according to AS Electrical installations known as the wiring rules

electrical terms associated with emergency and exit lighting

factors affecting lifetime of batteries

how to determine

minimum and maximum viewing distance of pictorial element on an exit sign

whether tubes and globes are

maintained

nonmaintained

sustained

identification of circuit breakers to be isolated for system inspection

inspection testing and reporting requirements according to relevant standard such as ASNZS Emergency escape lighting and exit signs for buildings

key features of legislation regulations and codes applicable to testing and maintaining an emergency and exit lighting system including

implications of not applying legislative requirements to job functions

permissible work on emergency and exit lighting that may be undertaken without an electrical licence

purpose of the Building Code of Australia BCA and deemed to comply requirements relevant to installation of emergency and exit lighting

minimum and maximum mounting height for exit signs

purpose of an emergency and exit lighting system and examples of where it may be required or installed

purpose of wiring diagrams

relevant cleaning solutions and their application for cleaning lighting lenses and reflectors

safety issues including

concerns with voltages in excess of extra low voltage

requirements for replacing globes tubes and starters on electrical circuits that power lighting

requirements for testing electrical circuits

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by observation of practical demonstration of inspecting and testing emergency and exit lighting systems

Assessment of this unit must be conducted by or in association with a person holding a current electricians licence

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit

In particular the person should demonstrate the ability to

comply with relevant rules and regulations including those relating to the scope and limit of the technicians responsibilities

inspect and test single point systems

replace globes and tubes on fittings

clean and fit components such as lenses

complete required documentation

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context It is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include

access to customer premises or a simulated workplace environment

assessment documentation

necessary tools specialist equipment manuals and relevant documentation

training and assessment record book

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

This unit could be assessed on its own or in combination with other units relevant to the job function


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Rules and regulations may include:

dangerous goods regulations

environmental regulations

licensing arrangements

OHS legislation, regulations and codes

relevant commonwealth and state or territory building Acts, regulations and codes, such as BCA

relevant Australian standards, such as:

AS/NZS 2293 Emergency escape lighting and exit signs for buildings

note: Australian standards are frequently revised and users must always check for currency and amendments.

Requirements may be confirmed with:

colleagues

managers

supervisors

team leaders.

Work procedures may include:

assignment instructions

equipment manufacturers’ requirements

instructions from colleagues, supervisor or manager

personal protective equipment requirements

reporting and documentation requirements

specific customer requirements.

Checking system compliance requirements may include:

applying inspection, test and survey requirements according to Australian standards

reviewing documentation to verify that installed systems comply with relevant rules and regulations.

Action may include:

advising customer

documenting non-compliance

making equipment safe

reporting, as required.

Organisational policies and procedures may include:

job scheduling systems and communication devices

personnel practices and guidelines outlining work roles, responsibilities and delegations

recording and reporting documentation and systems

relevant OHS policies, procedures and programs

relevant rules and regulations

standard operating procedures, work instructions and manuals.

Single point system is:

a system of emergency lighting employing self-contained emergency luminaires and exit signs that will vary from building to building.

Note: The service technician will need to become familiar with the system layout before inspection and testing procedures can be carried out.

Components may include:

batteries

lenses

light fitting globes and tubes

starters

other replaceable components.

Note: Replacement of these components is not restricted to any licensed trade or occupation.

Permitted means:

not restricted to licensed trades or occupations.

Documentation may include:

application for credit forms

certificates of inspection

corrective action reports

customer recommendation forms

equipment recommendation forms

expense claims

job cards

maintenance record system

motor vehicle fleet cards

petty cash vouchers

product documentation

service agreements.

Customer requirements may include:

confirming or varying service instructions

following sign-in and sign-out procedures for entry to or exit from premises

providing non-routine or urgent services

providing routine services

providing written or verbal confirmation of services provided or future maintenance schedule

sighting work permits.